Advanced Planning, Scheduling & APS worked example

Schedule Exception Load at 25% escalation and data-cleanup allowance: a worked example

Suppose escalation and data-cleanup allowance falls to 25%. This page works the full calculation at that level so you can see exactly which result moves and by how much. Estimate planner workload for schedule exceptions from exception count, resolution pace, and escalation allowance.

The inputs for this scenario

  • Open schedule exceptions: 145 exceptions (held at the documented default)
  • Planner resolution pace: 1.8 exceptions/min (held at the documented default)
  • Escalation and data-cleanup allowance: 25 % (the input this scenario stresses; the baseline uses 35)

Working through the calculation

  • The calculation starts from the formula this tool documents: Base exception resolution time = open schedule exceptions รท planner resolution pace.
  • Schedule exception workload works out to 101 planner hr at these inputs, and this is the headline figure for the scenario.
  • Base exception resolution time works out to 80.56 planner hr at these inputs.
  • Escalation and data-cleanup allowance works out to 25 % at these inputs.
  • Planner resolution pace works out to 1.8 exceptions/min at these inputs.

How this compares with the baseline

  • Against the tool's baseline example, where escalation and data-cleanup allowance sits at 35% and the headline result is 109 planner hr, this scenario comes in 7.41% below the baseline at 101 planner hr.
  • It computes total planner hours to clear the open exception queue: base resolution time (exceptions divided by pace) scaled up by an escalation and data-cleanup allowance. When the numbers land here, the stressed input is the lever to work; the walkthrough above shows exactly how much each output recovers as it climbs back toward the baseline.

Results at a glance

  • Schedule exception workload: 101 planner hr (headline result)
  • Base exception resolution time: 80.56 planner hr
  • Escalation and data-cleanup allowance: 25 %
  • Planner resolution pace: 1.8 exceptions/min

Run it with your numbers

  • To rerun this with your own numbers, open the live Schedule Exception Load calculator, set escalation and data-cleanup allowance to your actual value, and adjust the remaining inputs to match your operation.

Last reviewed 2026-05-12.