Appliances, HVAC & White Goods Manufacturing worked example

Warranty Claim Rate Calculator at 1.08% target warranty claim rate: a worked example

This worked example runs the warranty claim rate calculator numbers for a tougher week than the baseline: 1.08% target warranty claim rate instead of the typical 1.5%. Calculate warranty claim rate from warranty claims, shipped units, and target claim rate.

The inputs for this scenario

  • Warranty claims received: 1,380 claims (held at the documented default)
  • Appliance or HVAC units shipped: 82,000 units (held at the documented default)
  • Target warranty claim rate: 1.08 % (the input this scenario stresses; the baseline uses 1.5)

Working through the calculation

  • The calculation starts from the formula this tool documents: Warranty claim rate = warranty claims received ÷ appliance or HVAC units shipped × 100.
  • Warranty claim rate works out to 1.68 % at these inputs, and this is the headline figure for the scenario.
  • Claim-rate gap to target works out to -0.6 points at these inputs.
  • Warranty claims received works out to 1,380 claims at these inputs.
  • Units shipped works out to 82,000 units at these inputs.

How this compares with the baseline

  • Against the tool's baseline example, where target warranty claim rate sits at 1.5% and the headline result is 1.68 %, this scenario lands almost exactly on the baseline at 1.68 %.
  • Use it monthly or per ship cohort to monitor field quality, trigger containment, and feed warranty accrual models. A result at this level usually justifies acting on the stressed input before touching anything else, because every other figure in the table is downstream of it.

Results at a glance

  • Warranty claim rate: 1.68 % (headline result)
  • Claim-rate gap to target: -0.6 points
  • Warranty claims received: 1,380 claims
  • Units shipped: 82,000 units

Run it with your numbers

  • To rerun this with your own numbers, open the live Warranty Claim Rate Calculator calculator, set target warranty claim rate to your actual value, and adjust the remaining inputs to match your operation.

Last reviewed 2026-05-12.