Electronics Repair, Refurbishment & Depot Operations worked example

Technician Utilization at 68% target technician utilization: a worked example in electronics repair, refurbishment & depot operations

Here is what the math looks like when conditions slip. We hold every other input steady and drop target technician utilization to 68%, then walk the calculation through step by step. Measure how much available repair technician time is spent on productive diagnostic, repair, refurbishment, test, and documentation work.

The inputs for this scenario

  • Productive bench-repair technician hours: 8 tech hr (held at the documented default)
  • Available technician hours scheduled: 250 tech hr (held at the documented default)
  • Target technician utilization: 68 % (the input this scenario stresses; the baseline uses 95)

Working through the calculation

  • The calculation starts from the formula this tool documents: Technician utilization = productive technician hours ÷ available technician hours × 100.
  • Technician utilization works out to 3.2 % at these inputs, and this is the headline figure for the scenario.
  • Technician utilization gap to target works out to 64.8 points at these inputs.
  • Productive technician hours works out to 8 count at these inputs.
  • Available technician hours works out to 250 count at these inputs.

How this compares with the baseline

  • Against the tool's baseline example, where target technician utilization sits at 95% and the headline result is 3.2 %, this scenario lands almost exactly on the baseline at 3.2 %.
  • The practical read: the gap between this scenario and the baseline is entirely attributable to target technician utilization, so recovering it is worth quantifying in dollars before considering equipment or staffing changes. High utilization is not automatically good: pushing past roughly 90% leaves no slack for surge volume, training, or process improvement, and can mask quality shortcuts.

Results at a glance

  • Technician utilization: 3.2 % (headline result)
  • Technician utilization gap to target: 64.8 points
  • Productive technician hours: 8 count
  • Available technician hours: 250 count

Run it with your numbers

  • To rerun this with your own numbers, open the live Technician Utilization calculator, set target technician utilization to your actual value, and adjust the remaining inputs to match your operation.

Last reviewed 2026-05-12.