Transportation, Freight & Distribution worked example

On-Time Delivery Rate at 99% target otd rate: a worked example

This scenario runs the on-time delivery rate calculation on the strong side: 99% target otd rate, with every other input held at its documented default. Use it for carrier scorecards, customer service reviews, distribution KPI boards, and late-shipment root cause work.

The inputs for this scenario

  • On-time deliveries: 940 shipments (unchanged)
  • Total delivered shipments: 1,000 shipments (unchanged)
  • Target OTD rate: 99 % (raised for this scenario; the documented default is 97)

Working through the calculation

  • Applying the documented formula (On-Time Delivery Rate rate = on-time deliveries ÷ total delivered shipments × 100) to the inputs above produces each figure below.
  • At this operating point the engine returns 94 % on time for on-time delivery rate rate, the number this scenario is built around.
  • At this operating point the engine returns 5 points for gap to target.
  • At this operating point the engine returns 940 shipments for on-time deliveries.
  • At this operating point the engine returns 1,000 shipments for total delivered shipments.

How this compares with the baseline

  • Against the tool's baseline example, where target otd rate sits at 97% and the headline result is 94 % on time, this scenario lands almost exactly on the baseline at 94 % on time.
  • Use it weekly or per shipping cycle to monitor carrier and lane reliability and to back up conversations with carriers or customers about delivery performance. Treat this as a target state: the delta against the baseline quantifies what the improvement is worth before you commit to chasing it.

Results at a glance

  • On-Time Delivery Rate rate: 94 % on time (headline result)
  • Gap to target: 5 points
  • On-time deliveries: 940 shipments
  • Total delivered shipments: 1,000 shipments

Run it with your numbers

  • Every input above is editable in the live On-Time Delivery Rate calculator, which recalculates instantly and can be shared with the inputs intact.

Last reviewed 2026-05-12.