Cold Chain & Temperature-Controlled Operations worked example

Cold Chain SLA Attainment at 70% target cold chain sla: a worked example

Here is what the math looks like when conditions slip. We hold every other input steady and drop target cold chain sla to 70%, then walk the calculation through step by step. Calculate cold chain SLA attainment from compliant shipments compared with total temperature-controlled shipments.

The inputs for this scenario

  • SLA-compliant cold chain shipments: 286 shipments (held at the documented default)
  • Total temperature-controlled shipments: 300 shipments (held at the documented default)
  • Target cold chain SLA: 70 % (the input this scenario stresses; the baseline uses 97)

Working through the calculation

  • The calculation starts from the formula this tool documents: Cold Chain SLA Attainment = SLA-compliant cold chain shipments ÷ total temperature-controlled shipments × 100.
  • cold chain sla attainment works out to 95.33 % at these inputs, and this is the headline figure for the scenario.
  • cold chain sla attainment gap to target works out to -25.33 points at these inputs.
  • SLA-compliant cold chain shipments works out to 286 count at these inputs.
  • total temperature-controlled shipments works out to 300 count at these inputs.

How this compares with the baseline

  • Against the tool's baseline example, where target cold chain sla sits at 97% and the headline result is 95.33 %, this scenario lands almost exactly on the baseline at 95.33 %.
  • The practical read: the gap between this scenario and the baseline is entirely attributable to target cold chain sla, so recovering it is worth quantifying in dollars before considering equipment or staffing changes. A shipment is binary here — compliant or not — so the metric does not weight a minor late delivery the same as a full temperature excursion; pair it with excursion severity data.

Results at a glance

  • cold chain sla attainment: 95.33 % (headline result)
  • cold chain sla attainment gap to target: -25.33 points
  • SLA-compliant cold chain shipments: 286 count
  • total temperature-controlled shipments: 300 count

Run it with your numbers

  • To rerun this with your own numbers, open the live Cold Chain SLA Attainment calculator, set target cold chain sla to your actual value, and adjust the remaining inputs to match your operation.

Last reviewed 2026-05-12.