Additive Manufacturing Service Bureau Quoting calculator
Customer Revision Cost Calculator
Customer Revision Cost is the dollar amount a 3D printing service bureau should charge back when a customer changes a part after the quote is locked — new STL, wall-thickness fix, scaling change, or a swapped finish. Estimators, account managers and shop owners use it to stop absorbing rework on AM jobs, where a single revision can mean re-nesting the build plate, re-slicing and re-running a quote. It matters because revision drift is one of the quietest margin killers in low-volume additive: the print itself is fixed-price, but the engineering and re-quote labor around it is not. This calculator separates billable revision labor from the flat re-quote fee so you can hand the customer a number you can defend.
What this calculator does
- Estimate cost for customer-driven CAD revisions, re-quotes, file repair, and quote updates.
- a sales engineer needs to decide whether a customer revision should be charged or absorbed
- It computes the total chargeable revision cost by multiplying revision hours or change line items by your service rate and a billable-capture percentage, then adding a flat re-quote/setup charge.
Formula used
- Captured revision value = revision hours or line items × revision service rate × billable capture
- Customer revision cost = captured revision value + re-quote/setup charge
Inputs explained
- Revision hours or change line items:
- Revision engineering/CAD rate:
- Billable revision capture:
- Re-quote and re-setup charge:
How to use the result
- Use it the moment a customer requests a geometry, material or finish change after a quote has been issued or a build has been scheduled.
- Billable capture is a policy judgment, not a measured value — it reflects how much revision labor you can realistically pass through under your terms, so two shops with identical labor will land on different numbers.
Current U.S. benchmarks
- The producer price index for plastic resins and materials stands at 319.371 (BLS, May 2026), up 19.5% from a year earlier. Quotes priced off last quarter's material cost miss this move.
- The U.S. prime lending rate is 6.75% (Federal Reserve via FRED, 2026-07-02). Payback and financing math should start from today's rate, not a remembered one.
Common questions
- How do you calculate a customer revision cost? Multiply the revision hours or change line items by your CAD/engineering rate, multiply by the share you can bill (billable capture), then add the re-quote/setup charge. With 3.5 hours at an effective $75.18/hr and 75% capture you capture $223.13 of labor, and adding the $40 re-quote fee gives a $263.13 revision cost.
- Why charge a separate re-quote fee on top of revision labor? Because re-quoting an additive job has fixed overhead independent of how big the change is — re-nesting the plate, re-running slicer time and material estimates, and re-issuing paperwork. The flat $40 here captures that setup work even on a tiny tweak.
- What is a reasonable billable capture for AM revisions? Most bureaus land between 60% and 85%. You rarely bill 100% because some revision time is goodwill or your own quoting error; the 75% default assumes you eat roughly a quarter of the labor to keep the relationship.
- Should the first revision be free? Many shops give one minor revision free and meter from the second onward. If you do that, set billable capture to 0% for the first change and use the full calculation for subsequent ones.
- Revision cost vs. change order — what's the difference? This figure is the internal cost-to-bill for a mid-quote tweak. A formal change order is the customer-facing document; this calculator gives you the dollar amount that goes on it.
Last reviewed 2026-05-12.