What is in cost per gateway-year?

Vendor support contract, firmware update labor, fleet monitoring tool share, and on-call labor per gateway. Typical 60 to 250 dollars depending on gateway class.

Why scale by share under active contract?

Some plants self-support older gateways. Scaling avoids over-counting support spend on gateways the team is just running to failure.

Should I include cellular SIMs in this calculator?

No. SIMs and data are usage costs; use the MQTT data cost or industrial network bandwidth calculators.

How do I model a managed-service offer?

Plug the managed-service per-gateway price into cost per gateway-year, set share to 100 percent, and zero out fixed central team cost. Compare totals.

IIoT, SCADA & Edge Connectivity calculator

Gateway Support Cost Calculator

Estimate annual edge gateway support cost. Enter the deployed gateway count, support cost per gateway-year (firmware, fleet monitoring, on-call), the share of gateways under active support contract, and a fixed central support team cost. The calculator returns variable support spend and the loaded total.

What this calculator does

Estimate annual edge gateway support cost from the deployed gateway count, support cost per gateway-year (firmware, monitoring, on-call), the share of gateways under active support contract, and a fixed central support team cost.
Use it when an OT support lead is sizing the recurring support bill for a deployed edge gateway fleet (IoT Greengrass, Inductive Edge, Cisco IR1101, Siemens IOT2050) before the next budget cycle.
It returns the annual loaded support cost for a deployed edge gateway fleet, broken into variable per-gateway support and a fixed central team line.

Formula used

Variable gateway support cost = deployed gateways × support cost per gateway-year × share under active contract
Total gateway support cost = variable support cost + fixed central support team cost

Inputs explained

Deployed edge gateways: Use the count of edge gateways deployed and active in the fleet management console.
Support cost per gateway-year: Include vendor support contract, firmware updates, fleet monitoring tool share, and on-call labor amortized per gateway (typical 60 to 250 dollars per gateway-year).
Share of gateways under active support contract: Use the share with an active support contract (the rest are usually self-supported and lower cost).
Fixed central support team cost: Include the OT support team labor, fleet management platform subscription, and central NOC tooling shared across the gateway fleet.

How to use the result

Use it before the next budget cycle, when planning a fleet expansion, or when comparing in-house support against a managed gateway service.
It is a recurring support view. It does not size capital replacement; build a separate replacement schedule based on gateway lifecycle.

Common questions

What is in cost per gateway-year? Vendor support contract, firmware update labor, fleet monitoring tool share, and on-call labor per gateway. Typical 60 to 250 dollars depending on gateway class.
Why scale by share under active contract? Some plants self-support older gateways. Scaling avoids over-counting support spend on gateways the team is just running to failure.
Should I include cellular SIMs in this calculator? No. SIMs and data are usage costs; use the MQTT data cost or industrial network bandwidth calculators.
How do I model a managed-service offer? Plug the managed-service per-gateway price into cost per gateway-year, set share to 100 percent, and zero out fixed central team cost. Compare totals.

Last reviewed 2026-05-12.