What is a fair share-confirmed-avoidable number?

Often 60 to 80 percent for mature programs. Lower if the service team is generous with credit; higher if they are strict and only count documented remote resolutions.

What loaded cost per visit is realistic?

Often 800 dollars regional and 3000 to 5000 dollars long-distance with overnight stay. Use finance numbers; do not guess.

Should I include software upsell as savings?

No. Upsell revenue is a separate line item in the business case. This calculator covers field service avoidance only.

How does this fit with IIoT ROI?

Remote monitoring is one savings stream feeding the IIoT ROI calculator. Use this for the savings number, then plug it into IIoT ROI for project payback.

IIoT, SCADA & Edge Connectivity calculator

Remote Monitoring Savings Calculator

Estimate remote monitoring savings on field service. Enter the count of site visits avoided in a year through remote troubleshooting, the loaded cost per visit (travel plus labor plus downtime), the share confirmed avoidable (vs. visits that were going to happen anyway), and a fixed remote monitoring platform cost. The calculator returns variable savings and the loaded annual net.

What this calculator does

Estimate annual remote monitoring savings on field service from the count of site visits avoided, average loaded cost per visit (travel plus labor plus downtime), the share confirmed avoidable through remote troubleshooting, and a fixed remote monitoring platform cost.
Use it when an OEM service lead or after-sales manager is sizing the value of a remote monitoring platform for installed equipment in the field.
It returns the annual value of avoided field service visits attributable to a remote monitoring platform, with the platform cost shown separately.

Formula used

Variable remote monitoring savings = visits avoided × loaded cost per visit × share confirmed avoidable
Net annual remote monitoring savings = variable savings - fixed platform cost (the calculator displays variable savings; subtract the fixed line for net)

Inputs explained

Site visits avoided per year: Use the count of service tickets closed without a truck roll because remote monitoring let the team diagnose and resolve the issue.
Loaded cost per site visit: Use the loaded cost from finance (technician travel, labor, vehicle, lodging, and customer downtime credit if applicable). Often 800 to 3500 dollars per visit.
Share of avoided visits confirmed: Use the share confirmed avoidable in the service review (the rest were going to happen anyway and should not be credited).
Fixed remote monitoring platform cost: Use the annual platform subscription, connectivity, and support cost for the remote monitoring system.

How to use the result

Use it when an OEM service lead is justifying a remote monitoring platform spend, or when a customer-success team is reporting platform value to the customer.
Credibility depends on the share-confirmed number. Service teams should sign off on which tickets really were avoided through remote diagnosis.

Common questions

What is a fair share-confirmed-avoidable number? Often 60 to 80 percent for mature programs. Lower if the service team is generous with credit; higher if they are strict and only count documented remote resolutions.
What loaded cost per visit is realistic? Often 800 dollars regional and 3000 to 5000 dollars long-distance with overnight stay. Use finance numbers; do not guess.
Should I include software upsell as savings? No. Upsell revenue is a separate line item in the business case. This calculator covers field service avoidance only.
How does this fit with IIoT ROI? Remote monitoring is one savings stream feeding the IIoT ROI calculator. Use this for the savings number, then plug it into IIoT ROI for project payback.

Last reviewed 2026-05-12.